About this report
» Social performance: labour practices and decent work indicators
» Social performance: human rights indicators
» Social performance: society indicators
» Social performance: product responsibility indicators
» Financial Services Sector Supplement: Social Performance
Social performance
Key
| Blue | Fully reported |
| Green | Partially reported |
| Orange | Reported in GRI index only |
| Grey | Not reported |
Social performance: labour practices and decent work indicators
Disclosure on management approach
Aspect: employment
| Indicator | Reporting status |
LA1: Breakdown of total workforce by employment type and region | |
LA2: Total number and rate of employee turnover broken down by age group and gender | |
LA3: Minimum benefits provided to full-time employees, which are not provided to temporary or part-time employees (additional) | Strategy 3: Attract, develop and keep great people > Competitive benefits and remuneration > Staff benefits under the VicSuper Certified Agreement > Our performance |
Aspect: labour/management relations
| Indicator | Reporting status |
LA4: Percentage of employees represented by independent trade union organisations or covered by collective bargaining agreements | |
LA5: Minimum notice period(s) and consultation and negotiation practices with employees and/or their representatives regarding operational changes |
Aspect: occupational health and safety
| Indicator | Reporting status |
LA6: Percentage of workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs (additional) | Strategy 3: Attract, develop and keep great people > Workplace profile and culture > Occupational health & safety > Our performance |
LA7: Rates of injury, occupational diseases, lost days, and absenteeism and number of work-related fatalities | Strategy 3: Attract, develop and keep great people > Workplace profile and culture > Occupational health & safety > Our performance |
LA8: Education, training, counselling, prevention and risk-control programs in place for assisting workforce members, their families or community members affected by HIV/AIDS or other serious communicable diseases | Not reported. HIV/AIDS and other communicable diseases are not material risks in our area of operation. We therefore do not have a policy or programs in place for this indicator. |
LA9: Health and safety topics covered in formal agreements with trade unions (additional) | Strategy 3: Attract, develop and keep great people > Workplace profile and culture > Occupational health & safety > Our performance |
Aspect: training and education
| Indicator | Reporting status |
LA10: Average hours of training per year per employee broken down by employee category | |
LA11: Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings (additional) | Strategy 3: Attract, develop and keep great people > Learning and development |
LA12: Percentage of employees receiving regular performance and career development review (additional) | Strategy 3: Attract, develop and keep great people > Learning and development > Staff Training Strategy 3: Attract, develop and keep great people > Employee engagement and satisfaction > Performance reviews > Our performance |
Aspect: diversity and opportunity
| Indicator | Reporting status |
LA13: Composition of governance bodies' and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity | Strategy 4: Maintain sound governance and accountability > Who runs VicSuper, what do they do and how are they accountable? |
LA14: Ratio of average remuneration of men and women broken down by employee category (additional) | Strategy 3: Attract, develop and keep great people > Competitive benefits and remuneration > Salaries > Our performance |
Social performance: human rights indicators
Disclosure on management approach
Aspect: management practices
| Indicator | Reporting status |
HR1: Percentage of significant investment agreements that include human rights clauses or that underwent human rights screening | Strategy 2: Invest for the long term > Sustainability investing > International and Australian equity > Our performance |
HR2: Percentage of major suppliers and contractors that underwent screening on human rights | Strategy 7: Foster effective partnerships > Suppliers > Operations > Our performance Partially reported. We do not have the data to report fully on this. We will look for organisations that demonstrate a commitment to human rights through our newly developed sustainability and supplier engagement and purchasing policies. |
HR3: Type of employee training on policies and procedures concerning aspects of human rights relevant to operations, including number of employees trained (additional) | Strategy 3: Attract, develop and keep great people> Workplace profile and culture > Equal opportunity and diversity > Our performance |
Aspect: non-discrimination
| Indicator | Reporting status |
HR4: Total number of incidents of discrimination and actions taken | Strategy 3: Attract, develop and keep great people> Workplace profile and culture > Equal opportunity and diversity > Our performance |
Aspect: freedom of association
| Indicator | Reporting status |
HR5: Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk and actions taken to support these rights. | Reported in GRI index only. Over the reporting period VicSuper had no operational incidents where the rights to exercise freedom of association or collective bargaining were violated. |
Aspect: child labour
| Indicator | Reporting status |
HR6: Operations identified as having significant risk for incidents of child labour and measures taken to contribute to the elimination of child labour | Reported in GRI index only. Over the reporting period VicSuper had no incidents of child labour. We do not have specific procedures for this as we operate under the requirements of local legislation in this area. |
Aspect: forced and compulsory labour
| Indicator | Reporting status |
HR7: Operations identified as having significant risk for incidents of forced or compulsory labour and measures taken to contribute to the elimination of forced or compulsory labour | Reported in GRI index only. Over the reporting period VicSuper had no incidents of child labour. We do not have specific procedures for this as we operate under the requirements of local legislation in this area. |
Social performance: society indicators
Disclosure on management approach
Aspect: community
| Indicator | Reporting status |
SO1: Nature, scope and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating and exiting | Reported in GRI index only. We do not have any structured programs in place for assessing and managing the impacts of operations on communities. However, in assessing and selecting the location and positioning of our advice centres we have considered:
To minimise the likelihood of exiting a community we have attempted to ensure that centres have been established in regional cities, have taken long term leases and employed local people to operate the centres. The involvement of local chambers of commerce and assessment of demographics and growth predictions should also minimise the need to exit a community. |
Aspect: corruption
| Indicator | Reporting status |
SO2: Percentage and total number of business units analysed for risks related to corruption | Strategy 4: Maintain sound governance and accountability > How is members' money safeguarded? Strategy 4: Maintain sound governance and accountability > How is members' money safeguarded? > Internal controls |
SO3: Percentage of employees trained in organisation's anti-corruption policies and procedures | Strategy 4: Maintain sound governance and accountability > How is members' money safeguarded? Strategy 4: Maintain sound governance and accountability > How is members' money safeguarded? > Internal controls |
SO4: Actions taken in response to instances of corruption | Reported in GRI index only. We did not have any instances of corruption in the reporting period. |
Aspect: public policy
| Indicator | Reporting status |
SO5: Public policy positions and participation in public policy development and lobbying | Strategy 2: Invest for the long term> Exercise our rights of ownership and share knowledge > Other activities > Our performance |
SO6: Total value of contributions to political parties or related institutions broken down by country (additional) | Reported in GRI index only. Zero. We do not make contributions to political parties or related institutions. |
Aspect: anti-competitive behaviour
| Indicator | Reporting status |
SO7: Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes (additional) | Reported in GRI index only. We did not have any instances of legal actions for anti-competitive behaviour, anti-trust or monopoly practices over the reporting period. |
Aspect: compliance
| Indicator | Reporting status |
SO8: Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations | Reported in GRI index only. Zero. We did not have any fines or non-monetary sanctions for non-compliance with laws and regulations. |
Social performance: product responsibility indicators
Disclosure on management approach
Aspect: customer health and safety
| Indicator | Reporting status |
PR1: Life cycle stages in which health and safety impacts of products and services are assessed for improvement and percentage of significant product and service categories subject to such procedures | Not reported. We have not reported directly on this indicator. Our products do not have any significant direct health and safety issues. Our services have direct health and safety impacts for members, employers and staff through our advice centres and seminars/workshops that are addressed through our occupational health and safety initiatives reported under LA6 and the labour practices management approach. |
PR2: Total number and type of instances of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle by type of outcome (additional) | Reported in GRI index only. We did not have any instances of non-compliance with regulations concerning health and safety effects of products and services over the reporting period. |
Aspect: products and services
| Indicator | Reporting status |
PR3: Type of product and service information required by procedures and percentage of significant products and services subject to such information requirements | Strategy 4: Maintain sound governance and accountability > How can we ensure that the rights of all stakeholders are respected? > Decision-making and involvement |
PR4: Total number of incidents of non compliance with regulations and voluntary codes concerning product and service information and labelling by types of outcomes (additional) | Strategy 4: Maintain sound governance and accountability > How can we ensure that the rights of all stakeholders are respected? > Complaints and compliments > Our performance |
PR5: Practices related to customer satisfaction, including results of surveys measuring customer satisfaction (additional) | Strategy 1: Deliver Value> Outstanding service > Members: Our performance > Member satisfaction |
Aspect: marketing communications
| Indicator | Reporting status |
PR6: Programs for adherence to laws, standards, and voluntary codes related to marketing communications including advertising, promotion and sponsorship | Strategy 4: Maintain sound governance and accountability > How can we ensure that the rights of all stakeholders are respected? > Decision-making and involvement |
PR7: Number and type of instances of non-compliance with regulations concerning marketing communications including advertising, promotion and sponsorship (additional) | Strategy 4: Maintain sound governance and accountability > How can we ensure that the rights of all stakeholders are respected? > Complaints and compliments > Our performance |
Aspect: customer privacy
| Indicator | Reporting status |
PR8: Number of substantiated complaints regarding breaches of customer privacy (additional) | Strategy 4: Maintain sound governance and accountability > How can we ensure that the rights of all stakeholders are respected? > Complaints and compliments > Our performance |
Aspect: compliance
| Indicator | Reporting status |
PR9: Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services | Reported in GRI index only. Zero. We did not have any fines for non-compliance with laws and regulations concerning the provision and use of products and services. |
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